Refund policy
Returns & Refund Policy
At Srijan, our products are thoughtfully designed to be completed by you.
Due to the nature of our products, we follow a short and transparent return window.
Return Window
Return requests must be raised within 48 hours of order delivery.
Requests received after 48 hours of delivery will not be eligible for return or refund.
Return Eligibility
To be eligible for a return:
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The item must be unused, unaltered, and in original condition
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The product must be returned in original packaging
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Proof of purchase is required
Products that have been used, traced, written on, completed, or altered in any manner are not eligible for return.
How to Request a Return
To initiate a return, please email us at:
Please include:
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Order number
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Reason for return
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Clear photos (if applicable)
Returns must be approved before the item is sent back.
Items returned without prior approval will not be accepted.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos of:
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The outer packaging
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The product received
We will evaluate the issue and provide an appropriate resolution.
Return Shipping
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If the return is approved due to a defect, damage, or incorrect item, return instructions will be shared.
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For all other approved returns, return shipping may be the customer’s responsibility.
Non-Returnable Items
The following items are not eligible for return:
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Products that have been used, traced, written on, or completed
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Sale or discounted items
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Gift cards
Refunds
Once the returned item is received and inspected, we will notify you of the refund status.
If approved, refunds will be processed to the original payment method within 7–10 business days.
If more than 15 business days have passed since refund approval, please contact contact@srijan.store.
Contact
For any return or refund-related queries, please email:
