Shipping policy
Shipping Policy
At Srijan, we take great care in packing and shipping every order.
Our products are thoughtfully designed to be completed by you, and we ensure they reach you safely and on time.
Please read our shipping policy below for details on processing and delivery.
Order Processing Time
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All orders are processed within 1–2 business days after order confirmation.
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Orders placed on Sundays or public holidays are processed on the next working day.
Each order is carefully packed to maintain quality and ensure safe delivery.
Shipping Locations
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We currently ship across India.
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International shipping is not available at the moment.
Estimated Delivery Time
Delivery timelines may vary depending on your location:
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Metro cities: 3–5 business days
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Non-metro & rural areas: 7–10 business days
Please note that delivery timelines are estimates and may vary due to courier operations, weather conditions, regional restrictions, or other unforeseen circumstances.
Shipping Charges
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Free Shipping across India
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There are no additional shipping charges for orders delivered within India.
Any special shipping offers or updates will always be clearly mentioned on the website.
Order Tracking
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Once your order is shipped, you will receive a tracking link via email or SMS.
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You can track your shipment using the provided tracking details.
Delays & Exceptions
While we aim to deliver your order within the estimated timeframe, occasional delays may occur due to reasons beyond our control, such as:
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Courier service delays
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Natural events
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Regional or logistical restrictions
We appreciate your patience in such cases.
Incorrect Address or Failed Delivery
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Please ensure that your shipping address and contact details are accurate at the time of checkout.
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Srijan is not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.
Damaged or Missing Items
If your order arrives damaged or with missing items, please contact us within 48 hours of delivery.
Kindly share clear photos of:
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The outer packaging
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The product received
This helps us resolve the issue quickly and fairly.
Contact Us
For any shipping-related questions or concerns, feel free to reach out to us:
Email:
📧 support@srijan.store
You can also connect with us on social media for updates and announcements:
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Instagram: @srijan.store
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Facebook: Srijan
A Small Note
At Srijan, we believe the experience begins even before you start creating.
From careful packing to timely delivery, every step is handled with intention.
